Privacy

Last updated 2 November 2026

Randle has to see your screen and hear your voice to help you. So here is exactly what goes where. The short version: it only looks and listens when you ask, and our servers don't keep what it sees or hears.

When Randle looks and listens

• The microphone is on only while you hold the keys, while you're dictating, or during a conversation you started.
• Your screen is seen when you talk to Randle or give it a task, and while it's working on that task.
• When Randle is idle, nothing is captured and nothing is sent.

What passes through to answer you

To answer you, these go to the AI services listed below. They pass through and our servers don't store them:

• Your voice, and the words you say or type
• Pictures of your screen, and the names and text of what's on it
• The text of documents you ask Randle to read or explain
• What Randle says back to you

What we keep

• Your account: your email address and when you joined.
• Your Macs: the name of each Mac you sign in on, so you can see and remove them.
• Usage totals: how much you used each service and what it cost, such as a number of tokens, minutes or characters. These records never include what was said or shown.
• Sign-in records: sign-in codes and session tokens, stored only in scrambled (hashed) form.
• Payment records: your plan and billing status. Our payment provider handles your card, and we never see the full number.
• Technical logs: our host keeps short-lived logs, such as IP addresses and error messages, to keep the service running and secure.

What stays on your Mac

Your settings and Randle's own log files stay on your Mac. Your sign-in token is kept in your Mac's Keychain.

Who helps us run Randle

• OpenAI: voice conversation, transcription and seeing your screen.
• OpenRouter and the AI model providers it connects to: reading your screen, deciding each step and cleaning up dictation.
• Cartesia: turning Randle's replies into speech.
• Cloudflare: hosting this website and Randle's service.
• Neon: our database, hosted in Frankfurt, Germany.
• Resend: sending your sign-in emails.

We share with them only what each needs to do its job, and they handle it under their own terms. Some of them work outside your country, including in the United States.

What we don't do

• We don't sell your data.
• We don't show ads, and this website has no advertising trackers.
• We don't look through your screen, voice or words, because we don't store them.

Cookies

This website uses one cookie, to keep you signed in. We don't use cookies for advertising.

Your choices

You can turn off Randle's Accessibility, Microphone or Screen Recording access at any time in your Mac's System Settings. You can ask us for a copy of your data, ask us to correct it, or ask us to delete your account and everything linked to it. Email hello@randle.click and we'll take care of it. Depending on where you live, you may have other rights under local law, including the right to complain to your data protection authority.

How long we keep it

We keep your account and usage totals for as long as your account is open, and delete them when you ask us to delete your account. We keep billing records for as long as the law requires.

Children

Randle isn't meant for anyone under 16, and we don't knowingly collect data from them.

Changes

If this policy changes in a way that matters, we'll email you before it takes effect.

Questions

Email hello@randle.click. A person will read it.